Imagine walking through your office and seeing an employee sitting at their desk, staring at their phone for 45 minutes while on the clock. You would step in and say something immediately, right?
Yet, this is exactly what happens every single day in small businesses across the country. It does not look like doing nothing, it looks like a spinning loading icon, a slow VPN connection, or a redundant data entry task.
If your business is tired of dealing with distorted audio, dropped calls, and general telephone bill chaos, you’re not alone. Countless small businesses are in the same boat, struggling against their telephone provider as they try to run their business in a more efficient manner. Voice over Internet Protocol, or VoIP, offers a comprehensive solution to this dilemma, provided you take the time to implement a system that works for you.
That’s what we’re going over today—how to find the right VoIP solution for your SMB and avoid the five most common mistakes they encounter when doing so.
Your team depends on a diverse mix of laptops, smartphones, tablets, desktops, Internet of Things devices, and even some Bring Your Own Device (BYOD) personal devices. While each of them brings productivity to the table, they also open your company’s doors to potential threats. This is why businesses are turning to centralized endpoint management solutions that manage the security and updates of every device on the network—all from one convenient location.
Today, we are examining the importance of a centralized endpoint management solution for your business—and the risks associated with not having one.
When it comes to technology, SMBs need all the help they can get. You can implement Internet of Things (IoT) devices to gain a competitive edge. But what is the IoT, and how does it help businesses like yours transform operations and drive growth?
Make no mistake about it, small businesses are being targeted. Thankfully, there are advanced IT security tools that are more accessible to lower-revenue organizations than ever, allowing small businesses to defend themselves like large enterprises. Let’s go into some of the top tools that are helping small businesses stay safe.
There’s no escaping the inherent risk that comes from anything worth doing, and that includes business. That said, you can take steps to minimize the bad and make more room for the good. One such way you can do this is with an effective disaster recovery strategy.
Today, we’re looking at what goes into building a proper disaster recovery strategy and why your business needs to consider it a priority.
Most business owners don’t have the right technology in place. We see it all the time. A company will call us because they are not seeing the returns they anticipated on their technology investment, and after the assessment, they simply don’t have the right tools in place.
Make no mistake about it, electing the right technology for your business is crucial for success. In today’s blog, we provide four tips to guide you in making the best choice.
The cloud is a technology that can fundamentally change how a business operates, and in many more ways than one. We wanted to review what the cloud is and touch on the utility it can bring in pursuit of various operational goals and needs.
Last week, we explored ransomware's extensive "second-order harms" on downstream businesses and everyday people. This time, we’re returning to the "first-order harms"—the direct impacts on the businesses that fall victim to these attacks.
It’s no surprise that AI is being implemented in droves in the business world. While it has all kinds of benefits, it also presents considerable risks that must be managed to benefit from it effectively. Today, we’re exploring how AI can improve your business’ operations.
Nowadays, a business can’t really get by without using technology in some fashion, and wherever technology is involved, it greatly helps to have a reliable resource on hand to keep it functioning as expected. This is the role of a managed service provider, and while a partnership with one can be a great business asset, this is predicated on the value that the Managed Services Provider (MSP) actually provides. Let’s go over a few reasons that a MSP is a good resource for small and medium-sized businesses, and how you can identify the best option for you.
Technology brings a lot of benefits, but it can also cause problems. Small and mid-sized businesses that rely on technology will have to confront these challenges to get the most out of their IT. Let’s take a look at three of the most common technology problems that SMBs face.
We’ve seen artificial intelligence used more and more commonly in businesses, largely in the form of machine learning. What’s even nicer is that it is becoming more and more accessible to smaller businesses as well. Let’s discuss how a small business might put AI to use, or in other words, how you can get started doing so.
In certain industries that are steeped in tradition, it can often be challenging to meet the stringent security requirements in order to keep up with modern threats. Take, for example, the modern law firm. Just how does a law firm go about securing its data and technology, and what must be considered when implementing security solutions for these types of organizations?
Large, medium-size, and especially small businesses are facing some difficult times at this point—and for them to make it through this and flourish in the future, some long-term changes are going to be necessary. Let’s break down a few ways that technology should play a role in these changes.
“Doing things the old-fashioned way” isn’t often how a managed service provider will operate, but in some respects, this really is the best course to take with your IT, at least in terms of strategy. Let’s consider some principles and best practices that have largely remained the same even as time has changed.
We talk a lot—a lot—about “best practices” regarding IT and technology. However, it has come to our attention that not a lot of people necessarily know what this means, especially when it comes from an MSP. We wanted to take a few moments and go over what best practices are, and why it is important that they have a presence in your business’ IT.
Technology is getting smarter, from the consumer level on up. As such, artificial intelligence is appearing in more and more applications that all businesses can embrace. Let’s take a few minutes and go over the various ways that artificial intelligence can be used to support your business’ operations.
When a business gets hacked or loses data, it can turn out to be a problem that won’t go away. If your business is seeking to get the security it needs to protect the welfare of your employees, your clients, and your substantial investment, you have to start to look at the bigger picture. The security of your business happens at three levels and you need a plan for each. Today, we’ll take a look at these three levels.
About two and a half years ago, the financial services company Equifax was forced to admit that over 145 million people were victims of one of the largest data breaches in history. The company’s network was accessible by hackers from May until July of 2017 after a website application’s vulnerability was exploited.